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Your Rights and Our Obligations on 98bet

Using 98bet means you and we both operate under a clear set of conditions — covering your account, how your data is handled, and what applies in your region.

Account TermsPrivacy & DataJurisdiction ConditionsJazzCash & Easypaisa PolicyRaast Transfer Rules
98bet Your Rights and Our Obligations on 98bet
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your rights, want to request account data, or need to raise a formal dispute, these are the correct channels. We keep legal and privacy queries separate from general support so they reach the right team without delay.

Email — Legal & Privacy Send formal requests — data access, account closure, dispute submissions — to our legal contact address. We document every submission and respond through the same thread for a clear record.
Live Chat — Account Queries For account-level questions that do not require a formal submission, live chat connects you to our support team. Useful for clarifying policy wording or checking the status of a complaint.
Written Request — Data Rights To request a copy of your stored data or ask for deletion, submit a written request via email. We process these under our data retention policy and confirm the outcome in writing.
ACCOUNT PROTECTION

How We Handle Data, Cookies and Account Security

We apply consistent security and data practices across all accounts, whether you deposit through JazzCash, Easypaisa, or Raast. Here is how each area works in practice.

Data Storage and Retention

Your account data — registration details, transaction history, login records — is retained for as long as your account is active and for a legally required period after closure. You can request a copy at any time.

Cookie Use and Consent

We use cookies to keep your session active, remember your preferences, and measure how the lobby performs. You can adjust cookie settings in your browser; turning off functional cookies may affect account login behaviour.

Payment Data Handling

Payment method details linked to JazzCash, Easypaisa, or Raast are used only to process your transactions. We do not share payment credentials with third parties outside of processing partners required to complete the transfer.

Who to Contact for Changes

To update personal details, correct stored data, or withdraw consent for marketing communications, contact our support team in writing. Changes to registered payment accounts require identity verification before they take effect.

Common Legal and Policy Questions Answered

These are the questions we receive most often about account terms, data rights, and how our legal conditions apply to Pakistan-based access.

Yes. Access to this platform depends on local law and is available only where local regulations permit it. You are responsible for confirming that use is lawful in your specific region.

You can submit a written data access request by email. We will confirm receipt, verify your identity, and provide the relevant account data within the timeframe set out in our data policy.

Payment disputes should be raised through our formal complaints process via email. Include the transaction reference, date, and amount. We review against our records and the payment provider's confirmation before reaching a resolution.

Account data is retained for a defined period after closure as required under applicable law. You can request deletion of data that is not subject to a legal retention obligation by contacting us in writing.

Functional cookies are needed to keep your session active and maintain login state. Analytics cookies are optional. Blocking functional cookies through your browser settings may prevent the account page from loading correctly.

Changing a registered Raast, JazzCash, or Easypaisa account requires identity verification. Submit a written request through live chat or email and our team will walk you through the verification steps before making the change.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.